About MDAbstract

MDabstract Understands Your Concerns; We Lived Them.

The company was born out of the daily struggles a large multi-specialty cardiology practice encountered as they transitioned to an electronic records platform.

As the first dedicated Clinical Abstraction service for Medical Practices we are setting the standard for quality and delivery across the country. Since February 2010 we have grown from a few practices to currently partnering with an ever-growing list of primary, specialty, and subspecialty practices across a wide array of EHR platforms.

From small 1 physician internal medicine practices to some of the largest multispecialty integrated health systems in the United States; our clients experience the valuable benefit of having quality discrete data readily available for concrete medical decision making and federal/quality reporting. Through our partnership, they are fully able to capitalize on the benefits of utilizing an electronic health record system.

Please visit our abstraction and indexing sections to learn more about the different services we provide. Contact us today so we can get started helping your physicians!

We help clients increase provider productivity, reduce implementation related FTE’s by assisting with indexing, electronic routing and stat/same day appointment abstraction entry. We ensure accurate audited data is keyed for Meaningful Use, providing legal chart accuracy for government reporting – all while saving you time and money!

Who Is MDAbstract

The company was born out of the daily struggles a large multi-specialty cardiology practice encountered as they transitioned to an electronic records platform. As the first dedicated Clinical Abstraction service for Medical Practices we are setting the standard for quality and delivery across the country. Since February 2010 we have grown from a few practices to currently partnering with an ever-growing list of primary, specialty, and subspecialty practices across a wide array of EHR platforms.
From small 1 physician internal medicine practices to some of the largest multispecialty integrated health systems in the United States; our clients experience the valuable benefit of having quality discrete data readily available for concrete medical decision making and federal/quality reporting. Through our partnership, they are fully able to capitalize on the benefits of utilizing an electronic health record system.

Our Services

Abstraction 98
Indexing 95
Quality Reporting 96

Meet Our Team

Mark A. Masters Ph.D.
Mark A. Masters Ph.D.Chief Executive Officer
Dr. Mark Masters is the founder, President and Chief Executive Officer of MDabstract.
Dr. Masters also serves as Administrator for Baptist Heart Specialists in Jacksonville, FL. Mark received his Ph.D in Applied Behavioral Studies Counseling Psychology from Oklahoma State University and is a Licensed Psychologist. Through his career he has amassed an extensive background in business development, corporate consulting and healthcare management. Mark is also co-founder of Interpersonal Healthcare Solutions, a web-based Interpersonal Skills Training Platform for healthcare leadership and staff.

In 2012 Mark became the Administrator of Baptist Heart Specialists; a 40+ provider cardiology practice in Jacksonville FL. Baptist Heart Specialists was created from the merging of 2 established practices and their subsequent partnership with Baptist Health. Mark served as the CAO for the former Jacksonville Heart Center and it was their successful transition from paper to NextGen EMR that brought about the creation of MDabstract in 2009. With a goal of providing other medical practices with the invaluable services of chart abstraction, indexing and discrete data reporting, MDabstract now serves as the only dedicated clinical abstraction company in the United States and helps over 1500 physicians in a number of specialties across multiple EHR systems.

Mark is a member of MedAxiom Cardiology, a Board Member of the Northeast Florida Health Exchange and a member of the American Medical Group Management Association, American College of Cardiology, American Psychological Association and the Florida Psychological Association. He and his wife, along with their 3 children reside in Jacksonville, FL.

Kristi Payne LPN
Kristi Payne LPNChief Operations Officer
Kristi Payne is the Chief Operations Officer of MDabstract.
Kristi Payne is the Chief Operations Officer of MDabstract. Kristi completed her Licensed Practical Nursing Boards in 1993 and has since been using her clinical background to impact health care business operations.

In her over 23 years in the Healthcare industry, Kristi has worked with industry leaders United Health Care and Blue Cross and Blue Shield of Florida on cost containment and network development. She joined Jacksonville Heart Center, now Baptist Heart Specialists, in 2000 as the Business Office Manager with a primary focus on Revenue Cycle, Payer Market Utilization Management, and Contract Negotiation and transitioned into the role of Systems Manager to oversee EHR implementation, training and programming. She is a SAS computer programmer and a certified NextGen Professional with credentials in EPM/EHR/ICS and System Administration.

As Chief Operating Officer of MDabstract Kristi is able to share her extensive expertise with practices making the transition to an EHR and provides them with the invaluable services of chart abstraction, indexing and discrete data reporting which are considered the quality standard in the industry. She has overseen MDabstract as it has grown 450% year over year while leading the 180+ certified clinical abstractors who help over 1500 physicians in a number of specialties across multiple EHR systems.

Kristi, along with her husband Dan and their 3 children reside in Jacksonville, FL.

Pamela Ramos Rama MDFACC
Pamela Rama, MD is the Medical Director of MDabstract. As a former Chief of Staff at Baptist Medical Center Beaches in Jacksonville, FL, Dr. Rama is employed by Baptist Heart Specialists. With a special interest in preventative cardiology and women and heart disease she is the medical director of the Baptist HeartWise Prevention Program and the Cardiac Rehabilitation Program. She was awarded the Health Award by the Women of Color Cultural Foundation and was recognized as one of the 75 most influential people in Jacksonville Healthcare by Jacksonville Magazine. She also received a most Outstanding Alumni Award for community service by her alma mater.

Born and raised in the Philippines, she graduated from the University of the Philippines and received her doctor of medicine for the University of the East MMC. She finished her residency in internal medicine at the Roger Williams Hospital and completed her fellowship in cardiovascular disease at Brown University.

Dr. Rama is married and has 4 children.